Legal
Last updated: July 2026
Toshi is a B2B supply service for HoReCa businesses in Tbilisi, Georgia. We supply restaurants, bars, cafés, and hotels with daily essentials including ice, fresh produce, barware, and more.
Our platform is for registered business customers only. By creating an account, you confirm that you are acting on behalf of a registered business entity in Georgia.
Placing a request through our platform is not a confirmed purchase. Orders are confirmed by our team and subject to product availability. We will notify you of any changes before delivery.
Prices are not displayed on the platform and are agreed upon separately with each partner. Your confirmed price list applies to all orders unless updated by written agreement.
You are responsible for keeping your account credentials secure and for all activity made through your account.
We may update these terms from time to time. Continued use of the platform after changes means you accept the updated terms.
Last updated: July 2026
We collect the information you provide when registering: business name, business ID, contact phone, email, and delivery addresses. We also collect data on orders placed through the platform.
We use your data solely to process and deliver your orders, communicate with you about your account, and improve our service. We do not sell or share your data with third parties for marketing purposes.
Your data is stored securely on servers located within the EU. We retain order data for accounting and legal compliance purposes.
You may request access to, correction of, or deletion of your personal data at any time by contacting us directly.
Our platform uses only essential cookies required for login and session management. We do not use tracking or advertising cookies.
Last updated: July 2026
We currently deliver within Tbilisi. If your address falls outside our coverage zone, you will be notified during registration.
We offer two delivery modes: Now (ASAP) — for urgent same-day requests, subject to availability; and Scheduled — for orders placed the evening before, delivered the following morning.
Scheduled orders must be placed by the agreed cut-off time the evening before. Orders placed after the cut-off will be processed for the next available slot.
If one or more items are unavailable, our team will contact you to offer a substitution or partial delivery.
If you receive an incorrect or damaged item, contact us on the day of delivery. We will arrange a replacement as quickly as possible.